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Many questions have come up from patients, caregivers and members of the community concerning COVID-19. We want to help alleviate your concerns by answering common questions about the novel coronavirus. If you have additional questions please contact the Indiana State Department of Health (ISDH) or refer to the CDC for information.
Our highest priority is delivering quality care in the safest possible environment. Our visitation policies reflect the best evidence-based information available, and we’re confident in our safety protocols and our ability to keep patients, visitors and caregivers safe. Please click to read our current visitation guidelines.
Please check our COVID-19 vaccine blog for the latest information on the vaccine and answers to frequently asked questions about vaccination.
As always, we request that patients whose symptoms do not require emergency care refrain from coming to the ER simply for COVID-19 testing. We need to keep staff and services available for patients who need emergency treatment. Please see alternative options below. Thank you!
If you have a primary care provider at Community, call the office for COVID-19 testing questions and next steps. At this time, in-office testing is available only for symptomatic patients and school-aged children who need a test to return to school.
COVID-19 tests may be ordered through Community Virtual Care. A provider will assess your symptoms and, if needed, can schedule you quickly for a COVID-19 test at a convenient location, such as a MedCheck. Testing options may vary. Virtual visits start at just $49 for self-pay, and may be billable to insurance. To get started, click here to create your account.
COVID-19 testing is available at MedChecks for people with or without COVID symptoms. Please select "COVID-19 Concerns" when scheduling online. Appointments are preferred, but walk-ins are accepted. Testing options may vary.
COVID-19 testing is available at Community Clinic at Walgreens as part of an evaluation. Rapid testing is available for symptomatic patients. Send out PCR testing is available for those who require a negative test to return to work/school or for travel (no symptoms or exposure). Appointments should be scheduled online. Testing options may vary.
Find community COVID-19 testing sites near you and schedule an appointment online at https://www.coronavirus.in.gov/covid-19-testing-information/.
Current vaccines are expected to protect against severe illness, hospitalizations, and deaths due to infection with COVID-19 variants, even though breakthrough infections are likely to occur. As with other variants, those who are unvaccinated have a higher chance of severe illness and hospitalization.
The best way to protect yourself from variants is to continue to take these precautions: get vaccinated and boosted, get tested and isolate if you are ill, avoid or social distance in crowded or indoor spaces, wear a mask around others, and wash your hands.
If you want to schedule an appointment with your current Community provider, you may call their office or send a message through MyChart. They will determine if you are able to have an appointment over the phone or by video, or if they need to make other arrangements. If you’re having trouble reaching your provider, call 317-621-2727 for assistance. MyChart care options include:
If you want to schedule a new appointment with a provider, please call 317-621-2727 to be guided on next steps or try the options listed below.
Virtual care is available between the hours of 7 a.m. and 11 p.m. for minor illness and injuries. You can use this service whether or not you have a Community provider. They'll assess your symptoms and, if needed, can schedule you quickly for a follow-up visit. COVID-19 tests may be ordered through virtual care. Visits start at just $49 for self-pay, and may be able to be billed to insurance. To get started, click here to create your account.
Community MedChecks and Community Clinic at Walgreens* locations are open for in-person urgent care, and appointments may be scheduled online for all locations.
If you are worried that may have acquired the COVID-19 coronavirus, we want to quickly direct you to the most appropriate care and prevent the spread of the virus. Instead of driving to your doctor's office or other site of care, please call your provider or 317-621-2727 for guidance on next steps. We'll give you important information to ensure you get the best care possible before coming to an outpatient location.
Community MedChecks and Community Clinic at Walgreens locations are open for urgent care.
Stay home if possible. According to the CDC, people who are mildly ill with COVID-19 are able to isolate at home during their illness. Avoid public areas. Do not go to work, school or public places. Avoid public transportation, ride-sharing or taxis.
Many of our Central Indiana neighbors have reached out asking how they can help at this time. If you would like to offer support, we encourage you to consider the following options:
We practice infection prevention in our facilities as we would for any communicable disease, whether the flu, COVID-19 or other.
We are happy to welcome volunteers to serve in our facilities! Get volunteer information and apply online here.
COVID-19 is a respiratory virus spread by respiratory droplets, mainly from person-to-person. This can happen between people who are in close contact from one another (about 6 feet). It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it, then touching their mouth, nose or possibly eyes, but this is not the main way the virus spreads. People need to wash their hands frequently and keep their hands away from their face once they have touched a surface, shaken a hand or touched another person. Instead of shaking hands, touch elbows or give a nice head nod.
Wash your hands and practice good hygiene. Remember, we're all in this together. Let's do our part to help keep everyone healthy.
Wash your hands with soap and water for at least 20 seconds. If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol. Avoid touching your eyes, nose and mouth with unwashed hands. Try to avoid close contact with people who are sick. If you know that someone has COVID-19, keep a distance between yourself and the individual.
Take steps that protect others. Stay home if you're sick; cover your coughs and sneezes with a tissue then throw away. Be sure to clean and disinfect frequently touched surfaces like tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, sinks, faucets and pens.
High risk groups include the elderly and people of all ages who have severe underlying health conditions. Examples of these conditions include heart disease, lung disease, diabetes and auto-immune conditions. If you are a higher risk individual, there are extra ways to take precautions outlined by the CDC.
Call your provider or 317-621-2727. We'll give you important information to ensure you get the best care possible before coming to an outpatient location.
Thank you for your help in protecting the community.
