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You can use MyChart to view and manage your personal health information, including your COVID-19 records, personal health notes, current health summary, test results, medication information and more.
Have you ever received lab results via MyChart and have a hard time understanding them? The new lab summaries feature will provide easy-to-understand lab results. *This feature will be gradually rolled out to patients by practice. The first group of practices includes:
Q: What is this new experience and how does it work?
A: Family and internal medicine physicians/advanced practice providers will be sending you an auto-generated summary in the Narrative section of select lab results, accessible via your MyChart account. This summary will cover the following lab panels: CBC, CMP, TSH, TSH w/ Reflex to FT4, HbA1C, Lipids w/ Reflex to DLDL, Hepatitis C Antibody w/ Reflex to DNA, Vitamin D
Q: Do these changes apply to me?
A: Yes, if one of your physicians/advanced practice providers is an internal or family medicine provider and they order one of the following panels: CBC, CMP, TSH, TSH w/ Reflex to FT4, HbA1C, Lipids w/ Reflex to DLDL, Hepatitis C Antibody w/ Reflex to DNA, Vitamin D
Q: Is this AI?
A: No, your lab summary is not generated through AI. A practitioner has reviewed and signed off on all lab summary content.
Q: Why is my lab result experience changing?
A: Your healthcare team is dedicated to delivering exceptional patient care and wants you to stay well-informed about your health. They believe this new feature will help them do this by delivering your lab results quickly along with easy-to-understand summaries of your lab results.
Q: How will this help me understand my lab results better?
A: We understand that lab results can be confusing. There are a lot of medical words and out-of-range values can seem alarming. As you may still see your lab results earlier than your practitioner, this note highlights the most important topics related to your health, so that you get a quick summary. If there is additional information to share, your medical team will follow up with you.
Q: When will I receive my lab results?
A: You will receive your lab results and the accompanying summary after your lab results have been processed. Please note that you may still see your lab results earlier than your practitioner, but rest assured if there’s anything that needs a follow up, your provider will reach out as usual.
Q: Will the introduction of the lab result summary affect my privacy or data security?
A: We take patient privacy and data security seriously. The lab result summary has been designed to comply with all privacy regulations, and stringent measures are in place to ensure the confidentiality and security of your personal health information.
The Personal Notes feature allows you to add your own secure notes about your healthcare right where you need them most. This is designed for your own record-keeping and is not a way to communicate with your provider(s). Personal notes can only be viewed by you and are not part of your permanent medical record.
You may add personal notes on the following pages:
To see a summary of your medical record, go to Your Menu > My Record > Health Summary. This summary includes:
Go to Your Menu > My Record > COVID-19.
Record your COVID-19 vaccinations/boosters in MyChart and then print or download your vaccination records via a QR code or as a PDF to keep on file or present as proof of vaccination. You may access the same records in this area for any proxy accounts you have access to, such as a child.
If you have had COVID-19 tests done at Community, your test results may also be found in this section.
With MyChart, you can view test results as soon as they become available, rather than waiting for a phone call or letter from your physician. You may view test results in two ways:
To be notified automatically when test results are available in your MyChart account, go to Your Menu > Account Settings > Communication Preferences. Select the Health category to view your current Test Result notification methods. To receive text messages, you may first need to opt in to unlock the text message option. After you've made your selections, make sure to save your changes.
To opt in or out of a communication method: Click on the email (envelope) icon or text (message bubble) icon. If you are opted in, the icon will appear all gray. If you are opted out, the icon will be white with a dark gray outline.
To view all your current medications, visit Medications in the top menu or Your Menu > My Record > Medications.
To learn more about a medication, such as side effects, click the "Learn more" link below the medication name.
The "Lucy Summary" is a portable version of your health record (including allergies, medications, current health issues, procedures, test results, and immunizations) in MyChart Central.
Link to MyChart Central to download your Lucy record and place it on a USB drive and take it with you to share with your other healthcare providers.
To get started, go to Your Menu > Sharing > Lucy. Check the boxes for information sharing and click "Link me up with Lucy and MyChart Central". You will go to the MyChart Central website to create your account.
You can use MyChart to request a copy of your medical records. Go to Your Menu > My Record > Record Request and fill out the online form.
If you've requested a copy of your medical record from your healthcare organization, you can download and view it from MyChart, rather than having to wait for a paper copy to arrive in the mail.
Your provider might request that you record information such as your daily glucose or blood pressure readings in MyChart. The order is called a "flowsheet" in MyChart. When you enter the information in the flowsheet, your provider automatically receives the readings so he can monitor your progress between visits.
Below are instructions for connecting a flowsheet to a health tracking device such as Google Fit or Apple Health to complete the provider order request.
You may choose how you share your health information with friends and family, other providers and healthcare organizations, and across mobile devices. To review and set your sharing preferences, go to Your Menu > Sharing > Share My Record.
Control who can see your information, and whose information you can view. This is where you can see which family members' records you can see.
Access this feature on the Share My Record page or go to Your Menu > Sharing > Share Everywhere.
Share Everywhere allows you to share your record with just about anyone, like a doctor, chiropractor, social worker, physical therapist, dentist, or school nurse. Grant someone one-time, limited access to the health information you can see in MyChart, including health history, medications, allergies, immunizations, etc. This gives him or her the ability to see your health record summary, view other clinical data, and submit a note to your care team. For more information, visit https://www.shareeverywhere.com/FAQ.
Access this feature on the Share My Record page or go to Your Menu > Sharing > Link My Accounts.
You can use MyChart to view your health information from other organizations where you and your family have records. When you connect your accounts from the participating organizations, you will be able to see the following types of information in your MyChart account:
Review which apps you have authorized to view your health data as well as trusted devices that you have linked to your account.
If you have access to your family members' medical records, you can view most of the information in their records in the same way that you view your own. Some things that might be useful include viewing a family member's test results or your child's immunization records.
To switch to a proxy record, change the name in the upper right drop-down menu.
To access a family member's record, you first need permission. After you've received permission, you can view their records by hovering over the icons in the top toolbar and clicking on the appropriate record.
After you read the Proxy Access Disclaimer, click Accept to continue to your family member's chart.
When you are in your child's record in MyChart, go to Your Menu > My Record > Immunizations. You can see the immunizations your child has received and the dates on which she received them. Click the immunization name to learn more.
Click the printer icon at the top right to open a print-friendly version.
