Genetic Counseling Assistant

Join Community 
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference 
If you're an admin professional with exceptional communication and customer service skills, please read below to see if this is a good fit for you.
•    The Genetic Counseling Assistant aids with the daily functions of the genetic counseling team, including screening patients, scheduling, routine phone inquiries, triaging phone calls
•    Greeting and guiding patients through their counseling sessions
•    Maintaining strict confidentiality
•    Preparing risk assessments and pedigrees
•    Preparing patient records for cancer and research testing
•    Understanding testing criteria with regards to insurance, Medicare and pre-authorization
•    Helps meet the needs of patients, payers, physicians and genetic testing laboratories
•    Participate in planning of future projects including assisting research and quality improvement projects

Exceptional skills and qualifications
•     Bachelor's is required
•    Good problem-solving and analytical skills
•    Strong team orientation
•    Well-organized with exceptional attention to detail
•    Empathetic to patients' needs and concerns
•    Ability to anticipate needs of physicians, other healthcare providers and colleagues
•    Genetic counseling knowledge is a plus, but not required

Applicant should be comfortable collecting/transporting kits that contain saliva, blood or tissue 

Keywords
Genetic counseling, genetic testing, administrative, insurance verification, pre-authorization, screening, community, hospital