Business Relationship Manager - Hybrid

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The IT Business Relationship Manager (BRM) serves as the strategic interface between IT and one or more business areas to understand and shape business demand for products and services and ensure that the potential business value from those products and services is captured, realized, optimized and recognized. The BRM actively engages with the business area to discuss strategic direction and works to identify ways for IT to support and advance Community Health Network’s objectives.

Exceptional Skills and Qualifications

Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.

• Bachelor’s Degree or equivalent in a clinical or information technology related field required.
• Master’s Degree or equivalent in a clinical or information technology field preferred.

• Five (5) years of experience in clinical and / or information technology field required.
• ITIL Foundation certification and Advanced ITIL education recommended.
• BRMP certification is recommended within one year.
• If a clinical background, maintain licensure and/or certification in the clinical area.
• Strong experience ITIL best practices.  
• Familiarity with IT technologies – network and computing architecture; Microsoft operating systems and Office tools; Web-based applications and deployments.
• Communication skills, oral, written and listening. 
• Ability to work under pressure, and balance competing demands of customers and projects.
• In depth knowledge and understanding of system process analysis and design, process development tools and techniques.
• Ability to think logically and analytically.
• Self-reliant and independent work ethic with an entrepreneurial approach to process improvement.