Visitor Guidelines

Community’s goal is to deliver quality care in the safest possible environment. Our visitation policies reflect the best evidence-based information available, and we’re confident in our safety protocols and our ability to keep patients, visitors and caregivers safe.

Restrictions Effective December 22, 2025

Update March 1, 2026: Restrictions are still in place.

Visitor Restrictions for Respiratory Illness

Visitor restrictions took effect at Community Health Network sites of care on Monday, December 22, 2025. This was in response to a significant increase in flu activity monitored by the Marion County Public Health Department. Restrictions include:

  • No visitors under age 18
  • Limiting visitors to patient’s immediate family or as identified by patient
  • No more than two visitors at a time per patient
  • Visitors must wear masks in patient rooms when requested
  • Those with respiratory symptoms may not visit

These restrictions will be in place at all Community hospitals, Community MD Anderson Cancer Centers and Community Fairbanks Recovery Center.

Hospital Visitor Self-Screening

Visitors should not visit if they are ill, and should not enter/visit if they have experienced any of the following signs or symptoms in the last 10 – 14 days: Sore throat, congestion or runny nose, cough, fever (100.4°F/38°C) or chills, shortness of breath or trouble breathing, fatigue, headache, nausea/vomiting/diarrhea, new loss of taste or smell, rash.

Hospitals - General Visiting Guidelines

  • Hospital visiting hours are 7 a.m. to 9 p.m. daily
    • Visiting hours may vary on specific units; please contact unit managers for questions.
  • Community Health Network registers all visitors to acute care areas. Please be prepared to show photo ID at the registration desk when you arrive.
  • Two visitors at a time.
  • Overnight visitors:
    • One overnight visitor (18 or older) is permitted.
    • Overnight visitors are not permitted in the ICUs at Community Hospital Anderson, Community Howard and Community Hospital South.
  • If the patient you are visiting is in isolation, you will be asked to observe our PPE requirements for that type of isolation before entering the room.

Maternity Hospital Units

  • No visitors under age 18 during flu restrictions.
  • One authorized visitor/primary support person is permitted to visit/stay 24/7.
  • Patients may have no more than four (4) visitors at a time at bedside. The one primary support person and siblings of the newborn are considered visitors.
  • Visitors may switch out during visitation hours.
  • Visitors must use hand sanitizer upon entry.
  • In addition, a doula is permitted for labor and post-partum, and should be screened, follow posted guidelines, and properly credentialed upon arrival to the facility.

NICU Hospital Units

  • No visitors under age 18 unless a parent.
  • Visitors are limited to the patient’s immediate family or as identified by the parent.
  • No more than two visitors at a time per patient.
  • Visitors must wear masks in patient rooms when requested.
  • Those with respiratory symptoms may not visit.

Community MD Anderson Cancer Centers

  • No visitors under age 18 during flu restrictions.