Certified Medical Administrative Assistant (CMAA)

10-week course – 3 hrs/night, 1 night a week for total of 42 class hours; allow approximately 4 hours/week outside of class for homework.
Medical administrative assistants (also called medical office assistants or medical secretaries) are critical in keeping healthcare offices running smoothly and play an important role in the patient experience.
Tasks and responsibilities vary by setting, but may include:
- Reviewing and answering practice correspondence
- Answering phones and maintaining databases
- Greeting and checking in patients for scheduled appointments and updating electronic medical records
- Updating and maintaining patient and other practice-specific information
- Tracking medical records and charts
- Coordinating operation reports such as time and attendance
- Implementing HIPAA procedures and adhering to the patient bill of rights and confidentiality
- Transferring lab results to appropriate technicians
- An understanding of:
  - Ethical and legal issues, fraud abuse, and compliance
  - Communication techniques
  - Financial and practice management
  - Health insurance coverage, and billing and coding procedures
  - Professional fees, billing and collecting procedures, accounting systems and credit arrangements
  - Medical terminology used in the office
Course fee: $2,900 ($100 nonrefundable deposit due with registration submission will apply to total course fees)
Financing available upon request.

To enroll or for more information about this course or funding options: