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Introducing Emmie: Your MyChart Assistant

At Community, we're committed to innovation that makes managing your healthcare easier. That's why we've launched Emmie, an AI-powered assistant available in MyChart. Emmie can help you better understand your care and complete common tasks with ease.

What Can Emmie Help Me Do?

Sparkleheart icon for Epic's Emmie assistant toolYou can use Emmie to review test results, pay bills, schedule appointments, fill out forms, ask questions, get explanations of medical information, and so much more. Emmie is designed to help you navigate your healthcare experience with confidence.

Find Information in MyChart

You can ask questions about information in your MyChart account. Emmie can help surface information from visit notes, test results, messages and other parts of your health record.

Get Answers to Billing Questions

Emmie can help answer billing-related questions, explain balances and provide information about payment options available to you.

Understand Imaging Results

Emmie offers clear explanations of imaging exams by simplifying complex medical language.

Manage Appointments

Emmie may help with scheduling or rescheduling appointments and other appointment-related tasks.

Prepare for Upcoming Visits

Emmie may help you complete tasks before an appointment, such as reviewing medications, updating information or completing required forms.

Follow Up After Visits

Emmie gives you personalized care tasks and reminders based on your provider’s visit notes.

How Do I Access Emmie?

After logging in to MyChart, you can access Emmie from the top of your home screen. Look for the Emmie search bar below your name and type your question to get started!

Emmie, the AI-powered assistant in MyChart

Frequently Asked Questions

Does Emmie replace my healthcare provider?

No. Emmie helps you find and understand information in MyChart, but it does not replace medical advice from your care team.

Where does Emmie get its information?

Emmie uses information available in your MyChart account, such as visit information, test results and messages, to help answer questions.

Is my health information secure?

Emmie works within MyChart and follows the same privacy and security protections used throughout the platform.

Disclaimer

Emmie is intended to help you navigate MyChart and better understand your healthcare information, not replace your healthcare providers. If you have a medical emergency, call 911 or seek emergency medical care.